COMPLETE INFORMATION ON DATA PROTECTION.
In order to comply with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, the general information details of this website are set out below.
1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
CUERDAS VALERO S.L.U. CIF. B02393346
Registration details: Registered in the Mercantile Register of Albacete, 7/7/05, Volume 800, Book 564, Folio 33, Page AB-14827, Insc. 1st.
POL. IND. ROMICA, CALLE 4 BIS, PARCELA 52 – 02007 – ALBACETE
TELF. 967 254 217 email: cuerdasvalero@cuerdasvalero.com
2. FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
At CUERDAS VALERO SLU we process the information provided by interested parties in order to carry out the administrative, accounting and tax management of the services or products requested, as well as to send commercial communications about our products and services.
To process orders, requests or any type of request made by the user through any of the forms of contact made available to them.
No automated decisions will be made on the basis of the data provided.
3. HOW LONG WILL WE KEEP YOUR DATA?
The data will be kept for as long as the interested party does not request its deletion, and where appropriate, for the years necessary to comply with legal obligations.
4. WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF YOUR DATA?
We indicate the legal basis for the processing of your data:
– Execution of a contract: To carry out the administrative, accounting and tax management of the services requested.
– Legitimate interest of the Data Controller: To send commercial communications about our products and services.
5. TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?
The data will be communicated to the following recipients:
– Tax Administration, for the purpose of Complying with legal obligations.
– Financial institutions, for the purpose of issuing the corresponding receipts.
– Transport agencies, in order to send you the products purchased.
6. DATA TRANSFERS TO THIRD COUNTRIES.
There are no plans to transfer data to third countries.
7. WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?
Any person has the right to obtain confirmation as to whether or not CUERDAS VALERO S.L.U. is processing personal data concerning them.
Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. You also have the right to data portability.
In certain circumstances, data subjects may request that we limit the processing of their data, in which case we will only retain the data for the purpose of exercising or defending claims.
In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In this case, CUERDAS VALERO S.L.U. will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.
You may materially exercise your rights in the following way: by contacting the address of the data controller.
Where commercial communications are sent using as a legal basis the legitimate interest of the data controller, the data subject may object to the processing of his or her data for that purpose.
If you have given your consent for a specific purpose, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can lodge a complaint with the competent Data Protection Supervisory Authority via its website: www.agpd.es.
8. HOW DID WE OBTAIN YOUR DATA?
The personal data that we process at CUERDAS VALERO S.L.U. comes from: The interested party.
The categories of data processed are:
– Identification data.
– Postal and e-mail addresses and contact telephone numbers.
– Commercial information.
9. OBLIGATORY OR OPTIONAL NATURE OF THE DATA REQUESTED
The completion of each and every one of the fields that appear in the contact forms provided for this purpose on our website is compulsory (otherwise, the fields that are compulsory will be marked with an asterisk). The refusal to provide your data would entail the impossibility of maintaining and fulfilling the relationship of the recipient of the service with our entity, since they are necessary to meet your request for the provision of services by the provider, being voluntary the inclusion of data in the remaining fields.
10. NAVIGATION TRACKING TOOLS
Our website may use tools to track navigation through the same and IP address of the recipient of the service, in order to improve and ensure the provision of services and the technical operation of the same.
11. INTELLECTUAL PROPERTY OF THE WEBSITE
All the intellectual property rights of the content of this web page are the exclusive property of CUERDAS VALERO, S.L.U. (trademark registered at the Spanish Patent and Trademark Office), and we have exclusive rights to exploit them.
Therefore, their reproduction, distribution, public communication and transformation, in whole or in part, without the express authorisation of CUERDAS VALERO, S.L.U. is prohibited. Likewise, all trade names, images, photographs of products, trademarks or distinctive signs of any kind contained in this web site are protected by law. We reserve the right to update, modify or delete the information contained in this web site, and the configuration or presentation of the same, at any time, without prior notice, and without assuming any responsibility for it.
10. APPLICABLE LAW AND JURISDICTION
The characteristics of withdrawal of our customers with respect to our products will not be subject to any formality, being sufficient that it is accredited in any form admitted in law. According to the law of commerce “the buyer will have a minimum period of fourteen calendar days to withdraw from the contract without penalty and without stating the reasons” from receipt of the product (usually from the signing of the delivery note that we will sign the courier who brings us home the product). The products must always be in their original packaging and must not be damaged or used in any way in order to be returned. If everything is in perfect condition once it has been checked by our quality department, we will proceed to pay the full amount (minus the shipping costs already incurred) within a maximum period of 15 days from receipt. The shipping costs related to the return shall be borne by the customer in all cases.
“The parties submit, at their choice, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user’s domicile.
Our entity is adhered to CONFIANZA ONLINE (non-profit association), registered in the National Register of Associations Group 1, Section 1, national number 594400, CIF G85804011, Calle la Palma 59, Bajo A, 28015 Madrid (Spain). For more information www.confianzaonline.es
These General Conditions are governed by Spanish law. Likewise, in compliance with the provisions of the Alternative Dispute Resolution Act, we inform consumers that, as a member entity and under the terms of the Code of Ethics, users may turn to Confianza Online for the alternative resolution of any disputes (https://www.confianzaonline.es/como-reclamar/formulario-de-reclamaciones/). If they relate to electronic transactions with consumers, or to data protection when they are related to this area, the complaints will be resolved by the Confianza Online Mediation Committee, which is accredited for the alternative resolution of consumer disputes. If the complaints concern digital advertising, or data protection related to this area, they will be submitted to the AUTOCONTROL Advertising Jury.
We also remind you that you can access the European Union’s online dispute resolution platform by following this link: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show”.